Medical Aid Assist

Medical Aid Assist

Our prerogative is to take ownership of your medical aid challenges, by offering ongoing service with any of your medical aid requirements and / or queries. We also assist you in choosing the correct Medical aid option which will fulfil your needs and ensure best premiums for the maximum benefits. All this for a "Super low Monthly fee" This service also gives you access to our CareLine android/IOS APP, Instant real-time chat service to our call centre for apt assistance as well as many more additional services.

Tuesday 28 July 2015

Want Your Employees to Work More
New research shows that more freedom leads to longer hours.
  

Friday 24 July 2015

Medical Aid Assist

Sms or whatsapp your name and contact number to 071 420 0823 or reply to this mail for a consultant to call and assist with a quote on Medical aid. Let us do a broker change on your current Medical aid to assist you with claims and queries.

Wednesday 15 July 2015

CARE LINE NEWS FLASH




Voted the best in the business
We are proud to announce that Bonitas Medical Fund has been voted the best medical scheme in the country in a recent survey conducted by the South African Consumer Satisfaction Index (SAcsi).

SAcsi is the first independent comprehensive national customer satisfaction index in South Africa that complies with international standards.

A sample of 3,297 medical aid policyholders took part in the study and rated Bonitas tops with a satisfaction index score of 75.9%.

“The results show that Bonitas is achieving its vision of offering generous, value-for-money medical aid benefits. The fact that we support our members’ lives by paying 95% of all claims – higher than any other open medical aid - is also reflected in the score”, says Dr. Bobby Ramasia, Bonitas Principal Executive Officer.

The table below summarises the results:
 
Medical aid
SAcsi Score
Difference from average
Bonitas
75.9
+1.8
Other
74.9
+0.8
GEMS
74.3
+0.2
Industry average
74.1

Discovery
74.1
0.0
Medihelp
73.4
-0.7
Liberty Health
71.1
-3.0
Momentum Health
69.6
-4.5

Tuesday 14 July 2015

Welcome New Medical Aid Advisors 


Care Line is proud to announce the addition of two new Medical aid Advisors:





Hein and Susan 







We would like to wish all them both all the success at Care Line




Thursday 9 July 2015

COMPLIMENT - Senior Sales Advisor  


We would like to share ONE of the many compliments we receive for our Wonderful Sales Advisors.

Nadien has been with the Care Line Group for many years and has helped develop the company into the Robust, Well industrialized Establishment it is today.

Nadien is very well versed in Medical aid advice, as well as Life Insurance. Please feel free to call Care Line to make an appointment with Nadien.

From: George
Sent: 06 July 2015 10:33 PM
To: nadien
Subject: Service Excellence

Dear Nadien
Thank you for your professional customer service.
Nadien your  superior knowledge of the medical schemes , benefited us.
Your passion and skill to serve people was manifested in our meeting.
 Mag ons Here u ryklik seen.
Patricia en George 


Well Done - We are very Proud of the excellent Service.