Medical Aid Assist

Medical Aid Assist

Our prerogative is to take ownership of your medical aid challenges, by offering ongoing service with any of your medical aid requirements and / or queries. We also assist you in choosing the correct Medical aid option which will fulfil your needs and ensure best premiums for the maximum benefits. All this for a "Super low Monthly fee" This service also gives you access to our CareLine android/IOS APP, Instant real-time chat service to our call centre for apt assistance as well as many more additional services.

Wednesday 15 July 2015

CARE LINE NEWS FLASH




Voted the best in the business
We are proud to announce that Bonitas Medical Fund has been voted the best medical scheme in the country in a recent survey conducted by the South African Consumer Satisfaction Index (SAcsi).

SAcsi is the first independent comprehensive national customer satisfaction index in South Africa that complies with international standards.

A sample of 3,297 medical aid policyholders took part in the study and rated Bonitas tops with a satisfaction index score of 75.9%.

“The results show that Bonitas is achieving its vision of offering generous, value-for-money medical aid benefits. The fact that we support our members’ lives by paying 95% of all claims – higher than any other open medical aid - is also reflected in the score”, says Dr. Bobby Ramasia, Bonitas Principal Executive Officer.

The table below summarises the results:
 
Medical aid
SAcsi Score
Difference from average
Bonitas
75.9
+1.8
Other
74.9
+0.8
GEMS
74.3
+0.2
Industry average
74.1

Discovery
74.1
0.0
Medihelp
73.4
-0.7
Liberty Health
71.1
-3.0
Momentum Health
69.6
-4.5

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